Obviously, a law firm infographic with an agenda. While I left the industry a while ago, there are some pretty clear inaccuracies:

1) State Farm has 2X the US auto insurance market share of Allstate
2) Allstate’s gross profit in 2011 was about $9BB (essentially flat with 2010 and 2009), with net income around $800MM. NOT $31.5BB
2) Insurance agents actually like to get their customers the highest payout possible. That’s why insurers leave that job to Adjusters, not agents.

Posted by Philip Emmanuele, January 2013