“Omnichannel” Loyalty

While it is true that mobile Twitter, Facebook and other apps create customers always available to marketers, customers will cut off that access unless they receive truly relevant content. I know of at least one retailer at the forefront 🙂

Posted by Philip Emmanuele, January 2013

The True Value of Web 2.0

Without quibbling over whether we are already in web 3.0 (which to some means mobile, to others “contextual, etc.), 2.0 always meant peer to peer, crowd-sourcing, et.al. Here’s a good infographic about that dynamic, which is occurring across virtually every interest “group” imaginable.

It Doesn

by Column Five Media. Browse more infographics.

Posted by Philip Emmanuele, January 2013